Archive for June, 2012

International Knowledge Transfer (BRIC)

Tuesday, June 12th, 2012

Over the last year I have been fortunate to be invited to present my ideas on “Unlocking the Value of Knowledge” to business groups in India, Brazil and Russia. These represent three of the four “BRIC” countries (including China) that are at a similar stage of advanced economic development. These groups understand that global competition […]

Book Review – HOW: Why How We Do Anything Means Everything

Friday, June 8th, 2012

“How: Why How We Do Anything Means Everything”, by Dov Seidman, John Wiley & Sons (2007) We all want to stand out, to offer unique products or services, to be better, faster or cheaper. But forces like globalization have made it easier for competitors to copy, to lower prices or increase marketing. In the 21st […]

Can KM Practices Reduce Employee Attrition?

Friday, June 8th, 2012

This question was posted recently on the Knowledge Management LinkedIn group by Avinish Mishra ( Most responders thought that KM did not have an effect outside of creating a sense of belonging or job satisfaction. My experience is different. I believe there is an indirect but strong relationship between KM and attrition.  About 10 years […]

Creating an Effective Social Learning System

Friday, June 8th, 2012

The rise of social media (e.g., Facebook, Twitter, wikis) has enabled us to easily reach out, connect and communicate with friends and acquaintances everywhere. We share aspects of our lives and seek advice on questions such as: “where can I go for…”, “who knows about…”, “where is the best deal on…” When Millennials come to […]